With the passage of time, more and more auto retailers are wising up to the fact that car buying customers simply do not prefer to spend their Saturdays (or any other day for that matter) milling around a car lot and jumping through the hoops that have often been associated with car buying.
In a way, the car buying public has risen to its feet, channeled its inner Sweet Brown, and passionately exclaimed “Ain’t nobody got time for that!”
Just how bad has the traditional car buying experience been for car buyers?
According to the J.D. Power U.S. Sales Satisfaction Index from 2017, the average amount of time car buyers spent finalizing a vehicle purchase was 3.6 hours. That means that some car buyers likely spent upwards of five to six hours finding the vehicle they wanted, negotiating a price, sussing out their financing terms, and completing paperwork that, at the end of it all, sapped the joy out of what should be an exciting and rewarding experience!
Since 2012, Carvana has been doing its part to not just keep its finger on the pulse of this auto retail distress call, but listen closely to the angst of generations of car buyers from coast-to-coast, all in an effort to find solutions that remedy a decades-old way of doing things that had finally worn out its welcome. They say that time is money, and though Carvana serves to save you both, it’s the element of time that is often a sticking point for many individuals who are looking to enter the automotive marketplace.
A sea of certified pre-owned vehicles is at your fingertips when you begin your search for your next car with Carvana, though the process of sorting through these endless options has been streamlined with customer in mind. Want to search by price, make/model, body type, year, mileage, features, and more? Carvana’s easy-to-use filters on the search page help pinpoint the vehicle that checks all the boxes for you personally in a fraction of the time you’d spend elsewhere.
In fact, one man from the suburbs of Houston, Texas claims he purchased a vehicle from Carvana in as little as seven minutes after spending nearly EIGHT hours purchasing a vehicle for his son the old way. Helping us move the car buying process along at a pace that is dictated by you and you alone, is the fact that, in addition to providing user-friendly search filters, there is no verbal sparing with a salesperson that takes place at Carvana. The price you see is the price you’ll pay once the purchase process is complete, as we’ve removed the jousting and time spent haggling over financing, fees, and final retail price from the equation by enabling individuals to set personalized financing terms and sign contracts on their own in minutes, free from the anxiety of wondering if a surprise doc fee or ancillary charge is going to sneak its way into the bottom line.
But what about the folks who are simply looking to sell or trade-in their vehicle without the all the drama and hair pulling? The time and energy required to offload your vehicle at the price point you desire could take a few weeks and may not be worth the effort for some. Fortunately, these individuals are in luck as well, as selling or trading in a vehicle is also a considerable time saver with Carvana!
Similar to the ease and transparency of buying a vehicle online with Carvana, the process of selling or trading in your vehicle online with Carvana can take place in as little as 15 minutes. By visiting carvana.com/trades, a person can easily input their vehicle’s information before receiving a unique and accurate value in seconds. Once you receive your value, either apply it to a vehicle in our inventory or make the decision to sell your vehicle to us outright before uploading a few documents depending on how your vehicle is currently paid for. After your documents are uploaded, you will be kept up to date via email leading up to the moment a Carvana Field Advocate arrives in a hauler ready to take your old car away.
If time is of the essence and you’re in the market to buy, sell, or trade-in a vehicle, Carvana is here to help make your experience as simple, hassle-free, and time-efficient as possible!
