Archive customer advocate

Deconstructing confusing car buying lingo

Reading Time: 3 minutes Carvana’s guide to car buying and financing walks you through the purchase process, and helps you make sense of some of the most commonly questioned terms.

With Carvana On-Demand, your car buying questions get answered

Reading Time: 3 minutes You want to find the car that’s just right, but having an availability of options is key to making the right choice. With Carvana On-Demand, you still get the same great Carvana experience but with a broader selection of vehicles that extends past our ever-expanding online inventory!

Carvana answers your FAQ

Reading Time: 20 minutes Have a question that could be answered without picking up the phone and dialing our Customer Advocate team? Look in our FAQ.

Meet the Team: Susie, Carvana Customer Advocate

Reading Time: 5 minutes Meet Susie, one of our Carvana Customer Advocates. You can find her snuggled up with a book, giving in to her newest TV series addiction, or spending time with her fiancé and five pets. From detasseling corn on hot humid days to dealing with the dealership on three separate occasions, Susie knows hard work, and… Read more »

Say hello to Carvana - a whole new way to buy a Car

At Carvana, our goal is to put you in total control of the purchase process. What does this mean? We’re open 24 hours a day so you can buy whenever you want. You are able to use your computer or your phone so you can buy however you want. You also can buy wherever you want, like the comfort of your couch and not a dealership.

Find the best car for you
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